Great family oriented salon!
About A Shear Encounter II
A Shear Encounter II is known for its super kind staff and excellent customer service. Clients have praised the salon for its empathetic team, particularly highlighting the skills of stylists like Tara and Andrea, who have fixed bad haircuts and restored self-esteem. The salon creates a welcoming environment, even for families, as one stylist graciously helped a new mom whose daughter was having a meltdown. With thoughtful touches like toys for children and a relaxing shampoo and conditioning treatment, clients leave feeling satisfied and valued. Many customers express their intention to return, making it a go-to place for a great haircut.
Reviews
It’s like “steal magnolias” in downers grove!! Highly recommend! I want to start by saying I have difficult hair. It is thick- curly- long- dry- and did I say thick? My aunt jokes I have enough hair for 4 people- so I’m not the easiest client and many struggle to cut and blowout my hair- NOT LORI! Not Shear Encounter! They are experts at colors, cuts, and styles. I cannot say enough about their expertise, service, and their top notch stylists.my daughters beg to go back. From weddings to communions to back to school, the talent at Shear Encounter is superior! In addition, everyone there is so nice and friendly. It’s like a family in there. The owner, Rocky,… read full review
super kind staff and business!! tara was great and empathetic towards my situation. i got a bad haircut by a stylist who only used a hand razor to cut my hair throughout. it was uneven and i thought it had too many layers that made the bottom half of my hair really thin (self esteem went down) ; but tara explained that it was actually only one layer and she could tell that the other stylist used only a razor. she fixed it to the best of her ability which is all i could ask for. thank you so much! will be coming back. also appreciate the shampoo and conditioning since the other stylist only used a water spray on me
Photos
Hours
Monday Closed
Tuesday 11AM - 8PM
Wednesday 9AM - 8PM
Thursday 9AM - 8PM
Friday 9AM - 5PM
Saturday 8AM - 3PM
Sunday Closed
Good to know
- price range: average
- walk-ins welcome
- wheelchair accessible
- accessible parking near entrance
- ada-compliant main entrance
- accepts apple pay
- accepts credit cards
- good for kids
- street parking, private lot parking
- free wi-fi
- bike parking
Location
5017 Highland Avenue, Downers Grove, IL 60515
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