Car-X Tire & Auto in Des Plaines, IL is a locally owned and operated auto repair shop that provides a variety of services, including oil changes, brakes, tires, and more. The shop caters to customers from Des Plaines, Rosemont, Chicago, Schiller Park, Elk Grove Village, Mount Prospect, Park Ridge, Bensenville, and Arlington Heights. Customers appreciate the excellent communication and trustworthy service offered by the professional staff, including William and Adrian, who take great care of their needs. The shop is recognized for its quality assurance, ensuring that vehicles are in good hands. With a free first inspection and responsive communication, Car-X Tire & Auto aims to deliver a great experience for all customers. Recently, one customer noted that they were impressed by the honesty of the staff, who informed them that they did not actually need to replace their tires yet. Another customer highlighted the efficient service they received during their first visit, where William helped resolve a scheduling issue and ensured their tires and alignment were completed on the same day. Additionally, a customer praised the manager, William Groberski, for quickly securing a hanging splash shield under their car without charging for the service, showcasing the shop's commitment to customer care.
I received my set of four tires and am very happy with the customer service provided by William GR. He was professional, knowledgeable, and very clear in his communication, explaining everything explicitly. Excellent customer service and a great overall experience. Highly recommended!
Purchased tires that were drop shipped here for installation. Tires were balanced properly and ride very smooth thank you. Customer service definitely not lacking here. All those I spoke with and that had help me were very insightful without being overbearing like some pushy shops can be. Honest integrity, will be back in the future.
William and Justin were amazing got me in and out and even had taken a coupon. They also gave me great advice for up keep of my 2017 Doge caravan and future visits. Will come again!
1108 East Oakton Street, Des Plaines, IL 60018
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