Reviews for Lee's Hana Lei Cleaners
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Google: 3/5
Nextdoor: 1 ❤️Lee's Hana Lei Cleaners
650 Deerfield Rd, Deerfield
Directions Call Suggest an Edit
Google: 3/5
Nextdoor: 1 ❤️650 Deerfield Rd, Deerfield
Directions Call Suggest an Edit
I would strongly suggest you use a different cleaner who will take better care of your stuff. I brought a small area rug in to be cleaned over 1 month ago. Every time I inquire about the status the gentleman says I have the "wrong number." It's impossible to get through to him. I have photo documentation of the ticket and rug, but I cannot even get an answer of where the rug is or when it will be ready. The gentleman tries to convince me that I dropped the rug at a different cleaner despite the evidence I provide him. It's confusing and frustrating. At this point I have to assume that he lost it and I'm never getting it back.
I brought my pants in for dry cleaning And there was a little bit of wearing in the corner of the back pocket where my wallet sits. Not a hole but you could tell it was a little bit worn, nothing noticeable. They told me I needed to patch it so I took their suggestion and said OK. Please see photo for how they were “fixed”. I would’ve rather thrown them out than pay $30 For pants that I still now have to throw out when they could’ve gone a few more months for sure. When I told the owner (who was the one who made the original suggestion) that this was not acceptable and would like it fixed again she proceeded to argue with me telling me “this is the best way!”...read full review
This dry cleaner does all work in house, and has made a point to spot treat very delicate items when I bring them with extra issues. They have also tailored many vintage dresses for me and a costume with rhinestones. They do a great job!