Worst worst worst place to go for dental issues. Rescheduling is a frequent game they like to play last minute, sometimes THE DAY BEFORE appointments. My girlfriend has multiple fillings done by Dr James Burris, one of them is quite sloppy however one "filling" had a hole still drilled out, unfilled, clearly visible behind her teeth which is actually growing. The next visit she was told 'if it doesn't hurt it's fine' by a nurse who practically ignored her about it being a problem. Also the nurses love to talk and not pay attention to their patients and it always seems like they rush as fast as possible so they can be done. I know nothing... read full review
October 2024
If this wasn’t the only dentist to take Franklin county Medicaid then I’d be finding somewhere else immediately. I am a dental assistant who just moved here from Colorado, working mainly in pediatrics for the past 4 years and I’m honestly appalled by the moods of the staff in the back. I understand not wanting to traumatize my kid and all, but she was going to be fine if you had just pushed through with her prophy. Not only did the dr not try very hard to talk to me or my child they didn’t talk to me for more than 45 seconds. I could tell that the hygienist was very tired with me trying to push her to brush my child’s teeth. The one person who I would give 5... read full review
October 2024
I had to choose 1 start in order to write the comment but zero stars for the dental side. Rescheduled my kids appointment twice. Coming from marion , I showed up at 8:11 with the window time being 10 minutes. Over 1 minute they refused to help. Again, I understand I was running behind, however over 1 minute the head lady in the office got rude with me.. She denied me access to file a complaint on her due to the way she was talking to me. She told me they dont have complaint forms and if I wanted to write a complaint she would be more than happy to turn it in for me. No thanks. I then asked if there was anyway I could turn it in myself, she rolled her eyes went back to... read full review
Worst worst worst place to go for dental issues. Rescheduling is a frequent game they like to play last minute, sometimes THE DAY BEFORE appointments. My girlfriend has multiple fillings done by Dr James Burris, one of them is quite sloppy however one "filling" had a hole still drilled out, unfilled, clearly visible behind her teeth which is actually growing. The next visit she was told 'if it doesn't hurt it's fine' by a nurse who practically ignored her about it being a problem. Also the nurses love to talk and not pay attention to their patients and it always seems like they rush as fast as possible so they can be done. I know nothing... read full review
If this wasn’t the only dentist to take Franklin county Medicaid then I’d be finding somewhere else immediately. I am a dental assistant who just moved here from Colorado, working mainly in pediatrics for the past 4 years and I’m honestly appalled by the moods of the staff in the back. I understand not wanting to traumatize my kid and all, but she was going to be fine if you had just pushed through with her prophy. Not only did the dr not try very hard to talk to me or my child they didn’t talk to me for more than 45 seconds. I could tell that the hygienist was very tired with me trying to push her to brush my child’s teeth. The one person who I would give 5... read full review
I had to choose 1 start in order to write the comment but zero stars for the dental side. Rescheduled my kids appointment twice. Coming from marion , I showed up at 8:11 with the window time being 10 minutes. Over 1 minute they refused to help. Again, I understand I was running behind, however over 1 minute the head lady in the office got rude with me.. She denied me access to file a complaint on her due to the way she was talking to me. She told me they dont have complaint forms and if I wanted to write a complaint she would be more than happy to turn it in for me. No thanks. I then asked if there was anyway I could turn it in myself, she rolled her eyes went back to... read full review