Shane was very professional and transparent throughout the entire process! While I was waiting for the insurance company to finalize their paperwork, Shane called every week, even when there were no updates! It wasn't scripted; he was genuine and made sure my questions were answered. As the owner of the Charleston House Bed & Breakfast Inn in Charleston, IL, I don't have days off, so Shane worked around my schedule to get the roof replaced on the slower days. The report that I have with Shane is great! Even after the roof is repaired and looks great, I know I can call Shane with questions about my new roof or when the business is ready for its next project! Thank you… read full review
About Roofing USA
Roofing USA is a family- and woman-owned roofing company located in Charleston, IL, known for its dedication to quality and customer satisfaction. The team specializes in roof installation, roof repair, and siding services, offering a range of solutions to protect homes and businesses. Customers appreciate the fast turnaround times, professional craftsmanship, and a lifetime workmanship warranty that backs all work performed. The transparent pricing structure includes free quotes, making it easy for clients to understand their project costs.
Reviewers highlight the professionalism and attentiveness of the team, particularly praising Shane, Noah, and Mason for their communication and support throughout the process. Many customers mention feeling at ease and confident in the recommendations provided by the team. Roofing USA's commitment to cleanliness and thoroughness during projects further impresses clients, who report stunning results, such as beautiful new roofs and transformed spaces with skylights.
Overall, Roofing USA is highly recommended for anyone in need of roofing or siding services, with numerous positive experiences shared by satisfied customers who appreciate both the quality of work and the personal touch provided by the staff.
Reviews
I knew I needed to get a new roof on my garage. I had wrestled with the idea for a long time of trying to do it myself, but a good friend recommended Roofing USA to me, and Shane especially. I had never needed to use a roofing company before, so I was hesitant and uncertain of the process. From the beginning, Shane was both professional and friendly. I learned a lot and he was able to give me something that is priceless in today’s world: a sense of ease. I was able to rely on him and his recommendations, and when the time came for the work to be done it was far better than I had ever hoped. I have never had someone compliment my roof before, but two days after my neighbor… read full review
Roofing USA did an amazing job replacing our roof and skylights! Mason Wright was friendly, professional, and easy to work with from start to finish. He kept us informed throughout the process, completed the work on schedule, and left our property spotless when they were done.
Our new roof looks great, and the skylights have completely transformed the space by bringing in so much natural light. It's clear Roofing USA takes pride in their work and care about their customers.
We couldn't be happier with the results and would absolutely recommend Roofing USA to anyone needing roofing services.
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Location
914 17th Street, Charleston, IL 61920
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