About The Granite Factory
The Granite Factory is a highly recommended business for quality countertops and excellent service. Customers appreciate the wide selection of samples in the showroom, making it easy to find the perfect style and color. The staff, including knowledgeable team members like Lars and Sven, are praised for their helpfulness, patience, and professionalism throughout the entire process. They assist customers in choosing the right countertops, take precise measurements, and ensure expert installation, resulting in a hassle-free experience and beautiful finished products. Many customers highlight the quick turnaround from measurement to installation, with some mentioning how the team works carefully to make seams invisible and ensure everything is straight and level. The business offers many options at reasonable prices, including quartz and other materials, with customers noting the affordability and quality of their products. Several reviews mention repeat business, with customers purchasing multiple countertops over several years for different homes, reflecting consistent satisfaction. The team’s extra effort is often acknowledged, such as cutting small tiles for ornaments or customizing details to match existing countertops. Overall, The Granite Factory is known for top-notch professionalism, craftsmanship, and customer service, making it a trusted choice for countertop needs.
My wife and I had a great experience with The Granite Factory. It took us a long time to figure out what we wanted and so we had multiple stops back in to ask questions. We felt the staff there was very helpful in pointing us in the right direction and patient with us while we thought through our options.
A special thanks to them on even going the extra mile for us when we had a silly request afterwards. We like to do an annual ornament each year that highlights a big thing about our year, and this year we had a small tile sample of the counter style that we got from elsewhere that we wanted to turn into the ornament, so we asked them to just cut it for us and...read full review
We couldn't be happier with our experience with Granite Factory. The showroom has so many samples to choose from and Lars was extremely knowledgeable. With his help, we chose a beautiful slab for our kitchen and laundry room. The whole experience was so hassle free. The turn around from measurement to install was so quick and we have had so many compliments. We will definitely come back for all future countertop needs!
I just had a new counter installed and Lars and his professionals did an outstanding job from start to finish. The counter was expertly installed and the kitchen could not look better.