This ServPro team was excellent from start to finish of the restoration work in our home. I highly recommend this team to fulfill your restoration needs.
Joy Agerter-Hall
About SERVPRO of Buffalo Grove/Lake Zurich
SERVPRO of Buffalo Grove/Lake Zurich, owned by Richard Pietranek and Jerome Murphy, is a highly regarded disaster restoration company serving Buffalo Grove and Lake Zurich. They specialize in a wide range of restoration services, including water, fire, storm, and mold damage. The company is affiliated with the Institute of Inspection, Cleaning, and Restoration Certification (IICRC) and their team holds multiple certifications in remediation, restoration, cleaning, renovation, and applied abatement.
Customers have reported exceptional experiences with the team, particularly praising the communication and attention to detail provided. For instance, Kurt Vanselow, a member of the team, was noted for his quick response to a water damage emergency, assessing the damages and guiding the customer through the insurance process. He was also commended for his excellent job of communicating step by step and ensuring fair treatment by the insurance company.
Another customer highlighted the team's success in managing multiple projects over the past 15 years, emphasizing their meticulous attention to every detail and aspect of the projects. This customer strongly recommends SERVPRO of Buffalo Grove/Lake Zurich for their outstanding services. The company's goal is to be the trusted restoration industry leader in the suburbs northwest of Chicago, and based on customer reviews, they are well on their way to achieving this.
Reviews
Kurt Vanselow came out within the hour after calling him to assess the damages from pipes bursting in my kitchen. I am so grateful to him as I was clueless and upset. He got a clean up crew in immediately and guided me with the insurance process and kept me posted as to what was happening next. I highly recommend his services which were outstanding.
My mother’s pipes bursted right before the holidays. It was a disaster. Kurt Vanselow and his crew came in and took care of her and her disaster. He did a great job of communicating step by step and made sure that the job was done correctly and that she was being treated fairly by the insurance company. Usually in a situation where I would micro manage for her, I felt more than comfortable and trusted Kurt completely. I would recommend him and his team to anyone and use him again in a heartbeat.
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Hours
Good to know
- accepts credit cards
Location
1098 Johnson Dr, Buffalo Grove, IL 60089
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