This place is a joke. Went in to get a ultrasound for my daughter. Her bladder was not full but her bowels were. We had her chug a bottle of water, asked the tech if she could see everything clear. She said yes, we told her if she couldn't see anything, we could wait around.
We do the ultrasound, thinking everything is clear and good. NOPE, she only got pictures of one ovary. We called guess relations, got blamed for it and have to pay for it again.
Not only that, the tech was training someone. Didn't say much to us or the trainee.
Wish St. Luke's would get some more experienced people around.
Zero stars
David R.
Aug 2024
I have an Acute virus that they can not diagnosed. They are doctors and nurses that have done ever test possible and just gives me the same answers. "We don't know what it is" then sends me home and I'm back into ER two days later with worse symptoms, same test, and same answers.. then sends me home again and a day later I'm in now getting a spinal tap, now with all the same answers and sends me home. It has been two weeks going on three with know answers still... This hospital scares the hell out of me. If all they wanna do is same shit over and over again and never give you a diagnosis. I guess all my symptoms and a 102 temp for days dose not classifies as a person that needs medical treatment. Shame on you Twin Falls
Summer B.
Apr 2024
I have went into the emergency room 3 times in a bit over a week. Within a year and a half I went from having hashimotos, to pots, high blood pressure etc. All things I have never experienced in my life. Recently I have become so off balance that it's hard to make it from the gas pump to the door and with it I am now numb on and off in my face hands and feet. Some of the Dr are decent but for the most part they don't truly listen , some pretty nice nurses . I have went in multiple times only for them to make me feel dumb like I don't know my body and haven't been me for 36 years, I am now setting home with dizzyness and numbness/ tingling that hasn't subsided for 5 days now and have been dismissed everytime I go in as anxiety.
Susie F.
Mar 2024
My daughter was hospitalized in January due to swallowing issues.A young adult comes in and all you can tell her is she has allergies.Are you kidding me.A cat scan was to be done and she was to get steroids but neither one was done She literally was their for 6 days and then released.She was told "Well come back if you are not able to swallow.In February she ends up in the ER again for same condition.ER Dr was compassionate but admitting Dr Parkinson was so very rude the worst I have ever seen.I will never go to St Luke's for care for myself or my daughter.She has a wonderful group of Dr's now that are getting to the root of her condition because they care.
Joanna J.
Jan 2024
MY Brother in Law has been in rhe St Lukes Magic Valley for 2 weeks not able to talk or walk and all is needed is a Cat scan. They say he cant get one till February 16th . So are they saying that the Cat Scan machine is busy 24/7 till February???? This hospital is incompetent and needs to be reviewed by the board. Or turned over to an investigation.
Wendee Sampson
Oct 2023
We were at St. Luke's yesterday for a biopsy appointment. The nurse We had was amazing! Her name is Shanna and she went above and beyond to take good care of us.
Roderick J.
Oct 2023
st. Luke's is moving their MRI services from cancer center to medical Plaza 2. I have been going around and around for over two weeks to try to get an appointment set up for an MRI for my wife. The left hand doesn't know what the right hand is doing. The system is totally screwed up. she had gotten these scans before but now they had to have an RN's OK from our provider so we sent that to connect scheduling and they sent it back to the cancer center. so the cancer center gave us the fax number for connect scheduling and then they said you can't fax over a copy. You have to fill it out online. Nothing is went smooth. What a mess.
Wendee Aslett
Sep 2023
We were at St. Luke's yesterday for a biopsy appointment. The nurse We had was amazing! Her name is Shanna and she went above and beyond to take good care of us.
Aba D.
Jul 2023
It sucks that we don't have another provider for major health care in Twin Falls Idaho. Is saint lukes has definitely dropped the ball. While the nurses and doctors Flirt with each other and have casual conversations there are people that are violently throwing up in their lobby in the emergency room. I can't stress enough how evil of a corporation that saint Luke's is. It feels like for a corporation this big it's OK to treat your clients like trash because you're too big to fail and you'll always get bailed out but one big thing about saint Luke's that I've learned is that they genuinely don't care about the patients they care for. It's all a big money operation. While going to the Emergency room Today there was less than 3 groups of people. We went to the emergency room because our 7 month year old was having very shallow and raspy breathing and we were very worried. But what worried us even more was the ER nurses and doctors just chatting and having casual conversations and having fun. We were waiting for 7 hours until we finally got admitted and the first thing they wanted to do was an x-ray. It just sucks because it feels Like the staff that works there is there only for their paycheck and they don't take any of the situations seriously or even give the empathy of an actual patient in pain. We waited 7 hours while there were 3 to seven groups there altogether throughout those 7 hours. I get that there is a shortage on medical staff and doctors need lunch breaks that last hours on end but there's actual emergencies that need to be attend it doesn't feel like this hospital takes anything seriously. It just sucks that we don't have another option for healthcare in this town. If we had another option we definitely wouldn't go to saint Luke's and that's what makes them a monopoly. They have control over the entire healthcare market of twin pause and that's what sucks. People that have emergencies have only one option and the option won't take him seriously. Lunch breaks are prioritized over patient care and leisure is put before human pain. This corporation is inherently evil and every complain that I see just keeps amounting against them. I know this review won't do anything and they will continue to not care and to just do whatever they want because hey it's profitable for business. But I say this in hopes they'll open the eyes of some people who also see this. We've come to an age we're going to quick care is almost way more effective than going to an actual hospital because the hospital doesn't care. I hope that laws change in that corporations that are this big can actually be held accountable for their actions because let me tell you something saint Luke's doesn't give anything about your well-being, They only care about the $8000 that they'll charge you in the end.
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Jeanette Russell
Everyone is friendly here
Vernice Edwards
This place is a joke. Went in to get a ultrasound for my daughter. Her bladder was not full but her bowels were. We had her chug a bottle of water, asked the tech if she could see everything clear. She said yes, we told her if she couldn't see anything, we could wait around.
We do the ultrasound, thinking everything is clear and good. NOPE, she only got pictures of one ovary. We called guess relations, got blamed for it and have to pay for it again.
Not only that, the tech was training someone. Didn't say much to us or the trainee.
Wish St. Luke's would get some more experienced people around.
Zero stars
David R.
I have an Acute virus that they can not diagnosed. They are doctors and nurses that have done ever test possible and just gives me the same answers. "We don't know what it is" then sends me home and I'm back into ER two days later with worse symptoms, same test, and same answers.. then sends me home again and a day later I'm in now getting a spinal tap, now with all the same answers and sends me home. It has been two weeks going on three with know answers still... This hospital scares the hell out of me. If all they wanna do is same shit over and over again and never give you a diagnosis. I guess all my symptoms and a 102 temp for days dose not classifies as a person that needs medical treatment. Shame on you Twin Falls
Summer B.
I have went into the emergency room 3 times in a bit over a week. Within a year and a half I went from having hashimotos, to pots, high blood pressure etc. All things I have never experienced in my life. Recently I have become so off balance that it's hard to make it from the gas pump to the door and with it I am now numb on and off in my face hands and feet. Some of the Dr are decent but for the most part they don't truly listen , some pretty nice nurses . I have went in multiple times only for them to make me feel dumb like I don't know my body and haven't been me for 36 years, I am now setting home with dizzyness and numbness/ tingling that hasn't subsided for 5 days now and have been dismissed everytime I go in as anxiety.
Susie F.
My daughter was hospitalized in January due to swallowing issues.A young adult comes in and all you can tell her is she has allergies.Are you kidding me.A cat scan was to be done and she was to get steroids but neither one was done She literally was their for 6 days and then released.She was told "Well come back if you are not able to swallow.In February she ends up in the ER again for same condition.ER Dr was compassionate but admitting Dr Parkinson was so very rude the worst I have ever seen.I will never go to St Luke's for care for myself or my daughter.She has a wonderful group of Dr's now that are getting to the root of her condition because they care.
Joanna J.
MY Brother in Law has been in rhe St Lukes Magic Valley for 2 weeks not able to talk or walk and all is needed is a Cat scan. They say he cant get one till February 16th . So are they saying that the Cat Scan machine is busy 24/7 till February???? This hospital is incompetent and needs to be reviewed by the board. Or turned over to an investigation.
Wendee Sampson
We were at St. Luke's yesterday for a biopsy appointment. The nurse We had was amazing! Her name is Shanna and she went above and beyond to take good care of us.
Roderick J.
st. Luke's is moving their MRI services from cancer center to medical Plaza 2. I have been going around and around for over two weeks to try to get an appointment set up for an MRI for my wife. The left hand doesn't know what the right hand is doing. The system is totally screwed up. she had gotten these scans before but now they had to have an RN's OK from our provider so we sent that to connect scheduling and they sent it back to the cancer center. so the cancer center gave us the fax number for connect scheduling and then they said you can't fax over a copy. You have to fill it out online. Nothing is went smooth. What a mess.
Wendee Aslett
We were at St. Luke's yesterday for a biopsy appointment. The nurse We had was amazing! Her name is Shanna and she went above and beyond to take good care of us.
Aba D.
It sucks that we don't have another provider for major health care in Twin Falls Idaho. Is saint lukes has definitely dropped the ball. While the nurses and doctors Flirt with each other and have casual conversations there are people that are violently throwing up in their lobby in the emergency room. I can't stress enough how evil of a corporation that saint Luke's is. It feels like for a corporation this big it's OK to treat your clients like trash because you're too big to fail and you'll always get bailed out but one big thing about saint Luke's that I've learned is that they genuinely don't care about the patients they care for. It's all a big money operation. While going to the Emergency room Today there was less than 3 groups of people. We went to the emergency room because our 7 month year old was having very shallow and raspy breathing and we were very worried. But what worried us even more was the ER nurses and doctors just chatting and having casual conversations and having fun. We were waiting for 7 hours until we finally got admitted and the first thing they wanted to do was an x-ray. It just sucks because it feels Like the staff that works there is there only for their paycheck and they don't take any of the situations seriously or even give the empathy of an actual patient in pain. We waited 7 hours while there were 3 to seven groups there altogether throughout those 7 hours. I get that there is a shortage on medical staff and doctors need lunch breaks that last hours on end but there's actual emergencies that need to be attend it doesn't feel like this hospital takes anything seriously. It just sucks that we don't have another option for healthcare in this town. If we had another option we definitely wouldn't go to saint Luke's and that's what makes them a monopoly. They have control over the entire healthcare market of twin pause and that's what sucks. People that have emergencies have only one option and the option won't take him seriously. Lunch breaks are prioritized over patient care and leisure is put before human pain. This corporation is inherently evil and every complain that I see just keeps amounting against them. I know this review won't do anything and they will continue to not care and to just do whatever they want because hey it's profitable for business. But I say this in hopes they'll open the eyes of some people who also see this. We've come to an age we're going to quick care is almost way more effective than going to an actual hospital because the hospital doesn't care. I hope that laws change in that corporations that are this big can actually be held accountable for their actions because let me tell you something saint Luke's doesn't give anything about your well-being, They only care about the $8000 that they'll charge you in the end.