Reviews for North Idaho Roofing
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Had some general questions about metal roofing for a project I'm doing on my own. They took the time to talk it over with me and provide me with several options. Very helpful!
We have owned a duplex in CDA for about 15 years that has always needed a new roof. We finally had a good set of tenants on both sides with steady income coming in. It was time to replace the roof that was perilously old after a large windstorm blew off a patch of shingles. Our contractor put in a huge bid, hoping that our insurance company would simply write them a check. Didn't happen. I did an extensive review of roofers in the area and settled on North Idaho Exteriors and one other. Both jumped off of the page. I had solid bids fairly quickly from both companies. Chris Haley reached out to me and sent me all of the information. Chris noted to me that they couldn't get started on it for 3 months but would send a crew out to cover up and patch the exposed area of the roof. A huge help! Wil McGuire called me and let me know that they were going to knock out the roof the next day. I was impressed that they were able to finish the whole project in a day. It makes it much nicer for the tenants. Wil kept me informed of the progress throughout the day with copious photos, videos, and explanations. Sadly, all of our plywood sheeting needed to be replaced as it was very soft and rotting out. There was also a ceiling joist that was in need of repair. The whole tear down and installation was finished within the day. The only downside was the extra cost of the plywood (which I had anticipated). Chris helped me out and matched the other bid that I had received to help soften the blow of the additional cost. The communication process has been amazing. Chris and I have had many very nice conversations (talking about baseball and our kids). Makes it nice when you have a personal connection in addition to the business transaction. Very nice, smooth, and easy transaction with a very high quality, warrantied, roof. I highly recommend!
North Idaho Exteriors came out and fixed my roof after it sustained damage from the January '21 windstorm. The customer service was on point. He kept me updated every step of the process and was so friendly. They were prompt and efficient. When the time comes to completely replace my roof, I know exactly who I'll be calling. They come highly recommended from me!