About Knudtsen Abra Body Shop
Reviews for Knudtsen Abra Body Shop
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Knudtsen Abra Body Shop has received mixed reviews from customers. Some praise the service department for their pleasant service reps and reliability, noting that they have consistently taken care of their vehicles without unnecessary recommendations. However, others have had frustrating experiences, reporting long wait times and a lack of communication regarding repairs. A customer highlighted a particularly troubling situation involving delays and unclear updates about parts and damage. Conversely, another customer appreciated the timely updates and quick repairs for their vehicle, emphasizing the professionalism and quality of work. Overall, while some customers recommend the shop, others advise caution due to inconsistent service experiences.
working with them has been the worst experience ever. make my appt in January when the accident happens, they say we are back logged til may but will get you in, will only take a day. cool,l. mind you only rear ended. bring in my car this past Monday. sign it off. get told the parts are in. again all fine. call Tues afternoon. to just be told they haven't gotten the car back to be looked at. livid at this point, but fine. call Thursday, to be told their is more damage, and adjuster will call you. fine whatever! call today. ask about the more damage part. to be told. there's not more damage. your parts aren't in!!! at this Point I'm livid!! because I'm in a wheelchair, it's the only car I can drive. and it's been me calling for the updates. you don't give them STAY AWAY if you can. and might I add now this will be 2 full weeks that you have had the car. and now being told not til next week that it will be done, but not sure where. it's like you don't want to be honest
Fantastic service and quality repairs. Highly recommend them!
Thank you ABRA for taking such good care of my Mom's car. Thought it would be totaled but you put it back together. It looks and smells like new. She was ecstatic!