Reviews for Best Built Builders Supply - Design Center
Write a reviewHours
Monday: 8AM - 5:30PM
Tuesday: 8AM - 5:30PM
Wednesday: 8AM - 5:30PM
Thursday: 8AM - 5:30PM
Friday: 8AM - 5:30PM
Saturday: 8AM - 4PM
Sunday: Closed
Tips
online estimates on-site services accepts credit cards
Ratings
Google: 4.7/5Map & Location
165 Riverside Ave, Orofino
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Pretty frustrated with this business. Long story short, don't buy any Husqvarna products from Orofino Builders Supply. They say there is a warranty on the products, mine never filed and they also claim they offer warranty work, not true. I had a weed eater breakdown and took it in for repairs. They do not have anyone to repair Husqvarna. Their solution was to just trade out my old weed eater with a new one. It was a great idea, but when I went to use it, all the parts were not there. I contacted the store and the manger told me he would see what he could do. I never heard back from him and when I called he said the solution is to oder the missing part and they have no clue when it will arrive. I asked why he never called and was told he had planned to call when the part came. I am now 10 plus days without the ability to weed eat my property. There were no other solutions offered or thought about. Now I either wait or go buy from another company who can back a warranty or at least give me what I purchased without missing parts. I think the biggest thing that prompted this review was the disrespect I felt by being called "bud" and "buddy" by the manager. I am not a teenager and find that very degrading. I own a small business and do everything I can to make my clients happy, even if it means going the extra mile. Maybe that's not a TAL value?
Ron Berry construction local contractor. I have found the paint supply salesman extremely knowledgeable as he was a professional painter, but that is not why i m giving a review. Yesterday i had the store guy help take some stuff to my truck, and i told him just set the bag of caulking tubes down. Well in my haste i drove over the bag of caulk and went to my jobsite. Then realizing i was missing the bag i called the store. Indeed i had driven over the tubes ruining all of them and a hose clamp. I went back to the store and brought new tubes up to the counter and even when i was ready to pay for them they just credited them to me. This is beyond customer service and i thought it was so considerate of them. These guys really go out of their way to help folks out.
Stephanie and Kelly are consumate professionals. If you're thinking of a remodel or a full build then look no further than the Orofino Design Center. Great resources and expert advise disseminated in a patient manner always listening to your vision. In addition to all that the Design Center is conveniently located in downtown Orofino.