About American Insurance
Reviews for American Insurance
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
American Insurance is highly praised for its excellent service, knowledgeable staff, and competitive pricing. Customers appreciate the helpful and responsive agents who quickly address issues and provide timely responses. The agency's staff, including Heather, Victoria, and Angela, are known for their professionalism and dedication to customer satisfaction. Many clients have transferred policies from other agencies and have been very pleased with the service, making American Insurance a trusted choice for home and auto insurance.
We transferred our policies after many years with another agency, to American Insurance and Angela Hobart last year, and have been nothing but absolutely pleased with her customer service. She is very knowledgeable and always responds to our inquiries in a timely manner. We are very happy and would highly recommend her for all your home and auto insurance needs.
I have had American Insurance for 3 years and my agent has been Jeremy Van Houten. We are relocating across the country and American Insurance is not available there. As such, I just wanted to let you know about the excellent service we have received from Jeremy over the past 3 years. He responds to all of our questions almost instantaneously and has always provided additional information back to us in a flash. We thank you for the past 3 years and will find another independent insurance agency when we land in our new home due to the great experience with American Insurance.
Our car insurance increased significantly this year. I emailed Tina (Heitmann) and she found new coverage for us that cut our costs nearly in half! Every time we contact her with a question or concern, she is very responsive and never fails to resolve our issue. We really appreciate having Tina as our contact person. Thank you!