About Ultimate Heating & Air, Inc
Ultimate Heating & Air, Inc. provides heating, cooling, and indoor air quality services for both residential and commercial properties. They offer installation, maintenance, repairs, and replacements. Customers praise the company for its professional and courteous technicians, who are described as polite, explaining things well, and taking the time to show customers the work they are doing. The company is known for its responsiveness and ability to work with clients' schedules. Technicians are highlighted for their thoroughness, cleaning hard-to-reach parts of the system and providing photo documentation of the service. They are also praised for their punctuality and diligence during inspections, with one technician explaining findings clearly and another quickly diagnosing issues and finding the right parts for repairs. Customers appreciate the expertise of the staff from the estimator to the technician and feel confident in trusting Ultimate Heating & Air, Inc. to deliver excellent service.
Dylan, the technician, seemed to do a thorough job when conducting the furnace tune up. He also did a good job of communicating what he was seeing while doing the inspection.
Paul, the comfort advisor, was knowledgeable with going over all the options available to us and what he thought would work best for our home.
Chris, the installer, showed up on time and completed work in a timely manner. Everything seems to be working well so far. It has been just over 3 weeks since the work was completed.
We are disappointed in the communication and follow up after the work was completed. We had to reach out for invoice/payment information. No one has tried...read full review
Dani F. was our service technician that performed our annual HVAC maintenance service. He was extremely knowledgeable, professional and the quality of work was excellent. I really appreciated his recommendations to improve the efficiency and useful life of the furnace. I would highly recommend Ultimate for any HVAC service and repairs.
Brandon was very professional, explained what needed to be done very clearly, worked fast, showed photos to me before and after. Great guy! If we ever have issues again I hope we get him!