About Pond Pro
Reviews for Pond Pro
Write a reviewHours
Monday: 10AM - 5PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 5PM
Thursday: 10AM - 5PM
Friday: 10AM - 5PM
Saturday: 10AM - 4PM
Sunday: Closed
Pond Pro is a highly regarded business known for its professional and helpful staff. Customers have praised the company for its excellent service, particularly highlighting Kayla for her outstanding customer support. Many have expressed satisfaction with their experiences, noting her ability to listen and address specific needs, making first-time visits enjoyable. Matt is also recognized for his expertise in winterizing pump systems. Overall, Pond Pro has built a strong reputation over the years, with clients consistently recommending the company for its knowledgeable and friendly employees, making it a go-to choice for pond-related needs. The positive atmosphere and thorough assistance contribute to a welcoming experience for all customers.
I cannot recommend this company highly enough. From the initial consultation through project completion and beyond, the entire experience has been exceptional.
They provided a prudent and realistic timeline, delivered professional-quality work, and maintained outstanding communication every step of the way. Their customer service is truly top-notch—responsive, knowledgeable, and always willing to go the extra mile to ensure everything was done right.
What stands out most is the incredible value they provide. Not only was the original project completed to a very high standard, but they have continued to support and maintain the system over the years,...read full review
I am a previous employee and they are wonderful and professional. I left due to personal life circumstances and am greatful for the experience and thoroughness this company has to offer
Pond Pro is fantastic. Elijah, their rep came out to my house and cleaned my pond very thoroughly. He worked all the way till nightfall and did a thorough job. he also took initiative, and solved an electrical problem that our pond had. I would highly recommend him.UPDATE: Elijah has left & their service has plummeted. No one calls back, chased multiple times to get my pond cleaned again, nothing. I’m now looking elsewhere for regular cleaning & maintenance.