About Emmett Dental Group
Reviews for Emmett Dental Group
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: ClosedSaturday: ClosedSunday: Closed
The Emmett Dental Group provides a thorough initial exam that includes reviewing medical and dental history, oral cancer screening, X-rays, examination for periodontal disease and bite problems, and a detailed tooth-by-tooth check for cavities and cracks. They also create customized treatment plans. The staff, including the receptionist, dentist, and dental technician, are caring, qualified, and attentive to customer service. Many patients have been visiting the office for over a decade and consistently report positive experiences, praising the friendly and helpful service. The team is accommodating and able to fit in same-day appointments when needed. Recent reviews highlight the high level of care provided by Dr. Sellers, who fixed a child's emergency tooth break with skill and compassion. Patients also appreciate the knowledgeable dentists who thoroughly explain options and handle urgent matters promptly. However, the front office staff has faced criticism for unprofessional behavior, including rude communication and poor handling of insurance issues, leading some patients to seek care elsewhere. Overall, the clinic is recognized for its excellent dental care and friendly atmosphere, though improvements in staff professionalism are needed.
We can’t thank Dr. Sellers enough for the incredible care he gave our son after his emergency tooth break. From the moment we called, his team showed such compassion and urgency. Dr. Sellers not only fixed the break flawlessly but also made sure our son felt comfortable and at ease throughout the process. His skill and attention to detail were evident in the final result…it’s like the accident never happened! We’re beyond grateful for his expertise and the kindness he and his staff showed during such a stressful time. Highly recommend him to anyone looking for a dentist who truly cares!
highly recommend Dr Christensen and his partner. highly knowledgeable and always giving you all of your options when you have a situation. entire staff is great. called twice with an urgent matter they got me in on the same day.
Extremely disappointed in the front office staff (and even this is an understatement). I called to straighten out an insurance issue for my spouse. I was met with accusations and finger pointing. Stacey, the front office staff, then hung up on me. My calls were screened and not taken when I called back. An abrupt text message from the dental group to my husband was sent with no valuable information to resolve the issue. Needless to say we will be switching to another office, but I hope that the dental group is aware of how patient's are being treated and spoken to by Stacey. The correspondence is not only unprofessional but rude and uncalled for. My spouse had the same experience and a similar response from Stacey while at his appointment. It seems like a repetitive issue on their part that needs to be resolved.