Chem-Dry of Coeur D'Alene

Sep 2022

Arrived 40 minutes late - said I wasn't on his calendar when I called to ask if he was still coming to the appointment. He said he would cancel the other person he had on his schedule and come to my house instead. I'm sure that person was pretty upset that he cancelled on her with no notice. There was no attention to detail in taking care of a customer's house. I had to ask him to use wall corner guards to protect my house as he didn't put them up on his own. I expected some sort of blankets to be put down on my hardwood floor before dragging the water hoses/lines through my house, but he did not use any. He parked the van in front of my front door so that the exhaust...read full review

Jun 2022

ChemDry did an incredible job on my very soiled carpets. I had a rental space where two dogs were living. When the tenant left there were very dark spots all over the cream colored carpet that I could only guess were vomit or feces. ChemDry came out to the property to assess the situation and provided a quote in advance of cleaning. While there he used a black light to show me all of the urine solid areas as well that were naked to the human eye. He was very honest about his confidence in getting the carpets cleaned and once the work was done they looked even better than he had originally predicted. I definitely recommend their services!Services: Pet stain & odor removal

Apr 2022

Ben was fantastic! He was communicative and professional. Did a wonderful job! He showed me before & after pictures and I could not believe it. Used as a cleaning before moving out of our rental. Would definitely use them again!Service: General carpet cleaning