About Purelight Power of Des Moines
Reviews for Purelight Power of Des Moines
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Purelight Power is a top-rated solar energy company in Des Moines, Iowa, focused on helping homeowners save money on their utility bills. The company prides itself on providing a premium customer experience, fast installations, and industry-leading solar technology. They offer a $0 out-of-pocket program, allowing homeowners to gain control over their power bills. Purelight backs its work with a 10-year workmanship guarantee, a 20-year panel warranty, and a 25-year panel performance guarantee. Customers have praised Purelight Power's excellent service, professional team, and seamless installation process. The installers were noted for being polite, professional, and impressively fast. Clients have reported significant savings on their utility bills, with one customer's bills dropping from around $145-$170 per month to under $70. The solar panels have been performing well, with no maintenance issues or roof leaks reported. Purelight Power's representatives provided excellent outlines of the process, benefits, and installation details during consultations. The team communicated clearly and thoroughly, giving clients multiple opportunities to ask questions. Customers have described their experiences from beginning to end as a pleasure, highlighting the company's responsiveness and quality customer service. One customer noted the proactive assistance from the customer service department when their monitoring system went down, showcasing the company's dedication to quality throughout.
Excellent outline of the process, benefits of the system and the installation process provided during the consultation and the service throughout the installation and inspection process was excellent as well.
From beginning to end they were a pleasure. They explained the system, the operations, and the usage, giving me repeated opportunities to ask questions and review details. Other than being home at the appointed time, I didn't need to do a thing.
I have had the absolute best experience with Purelight Power. My panels were installed a few years ago, and I am so pleased with their performance. I also want to give a shout out to the customer service department. My monitoring system went down last week because I switched my wifi router. I had a call from Nathaniel at Pure Light offering to help me fix it before I even knew it was down. This company is quality through and through.