About Apria Healthcare
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 300 locations throughout the United States and serves more than 1.8 million patients each year. The customer service at Apria DME is described as amazing, with a big shout-out to Blake L for tremendous service and making a new CPAP experience wonderful. The process of receiving a new machine was easy, with the gentleman helping clearly showing the customer everything they needed to know, and the machine working great. Amanda and her colleagues from the Carroll IA office were very helpful and kind in assisting a customer with a new CPAP machine, ensuring a smooth process despite the confusing situation due to new health insurance coverage.
Once the order was placed the delivery came quickly. It was the process of transferring my prescription from one supplier to Apria that was the problem. I am used to a smaller, more local supplier and will have to get used to a big corporate supplier now.
Was in ER the girl that was getting all of this ready for me so I could go home, informed me I had no insurance &
For ME to call insurance which I do & did call. Company could not believe she had ME call & yes, yes I did & do have insurance. Insurance sent letter & she didn’t want to read it then.
I am going to tell you the customer service at Apria DME is AMAZING!!! A big shout out to Blake L tremendous service and makes this new experience with my CPAP wonderful!! Thank you Nancy B