About New Dragon Massage Southern Hills Mall
New Dragon Massage Southern Hills Mall offers a variety of massage services in a clean and soothing environment. Customers appreciate the convenience of walk-in appointments, with some noting quick 30-minute foot massages that provide excellent skill and relaxation. Many visitors leave feeling great and relieved from pain, especially after dealing with long drives or ongoing neck and shoulder discomfort. The staff are generally friendly and knowledgeable, creating a welcoming atmosphere that helps clients relax and enjoy their experience. However, some reviews mention issues with billing and communication. There have been concerns about being overcharged—sometimes significantly—due to extra services like hot stone massages added without clear consent, leading to discomfort and confusion. Customers suggest that paying before the service or using translation tools might improve the experience and prevent misunderstandings. Privacy in the environment could also be better, as some find the space noisy and not fully enclosed. Some clients have had negative experiences, such as staff not understanding English well, performing unintended full-body massages instead of neck and shoulder treatments, and making inappropriate comments. These situations left some feeling uncomfortable and in pain afterward. Tipping practices have also caused confusion, with some feeling pressured to give tips in a manner they found inappropriate. Despite these issues, others find the massages relaxing and effective, describing the music as calming and the environment as decent. Overall, New Dragon Massage Southern Hills Mall is a place where many go to find relief and relaxation, but they recommend clear communication and caution regarding billing and service expectations.
My first time in Sioux City, I had been driving for over 5 hours! I enjoyed a very good massage experience here! Clean Environment, Soothing music, staff was very friendly and knowledgeable. I felt great when I left! I recommend a massage here highly!
I’ve been having neck and shoulder pain for two years, wouldn’t think much of it until Recently when it was the worst it’s ever been and i came in here after watching a movie- It was the best decision i have made. I no longer have that neck and shoulder pain and I was so happy afterwards being relieved of something i’ve been struggling with for such a long time, and my body reacted with tears of how relived I was. Thank you
We were overcharged (should’ve been around $90 and was just over $200!); it seems like they snuck in a hot stone massage for each of us without asking us - we previously pointed to what we wanted multiple times on a big board and they pointed back so the services were mutually acknowledged beforehand. The staff were extremely nice and hardworking, they seemed to be happy to have us as customers and that was nice so we left the billing issue alone. Having said that, we both agreed our massages were more painful than pleasant as it was a lot more pressing down or pulling than rubbing. We were both hurting for days afterwards. I kept hoping it would get better but it didn’t....read full review