About RIVO, Inc.
Reviews for RIVO, Inc.
Write a reviewHours
Monday: 7:30AM - 4:30PM
Tuesday: 7:30AM - 4:30PM
Wednesday: 7:30AM - 4:30PM
Thursday: 7:30AM - 4:30PM
Friday: 7:30AM - 4:30PM
Saturday: ClosedSunday: Closed
RIVO, Inc. is a trusted plumbing service based in Muscatine, Iowa, offering both commercial and residential plumbing solutions. They handle everything from plumbing repairs to full kitchen and bathroom remodeling. Customers appreciate RIVO's quick response and efficient service, noting that their team cleans up thoroughly after completing jobs. The staff members are known for their professionalism and friendliness, taking the time to explain issues and solutions clearly. Recent projects include a substantial bath upgrade, where the team completed the work professionally and handled unforeseen issues competently. Customers also value RIVO's prompt response to urgent plumbing needs, praising their quick arrival and helpful advice. Additionally, RIVO is experienced in installing water softener systems, with clients noting the helpfulness of staff and the quality of the installation. Customers have praised the excellent service provided by RIVO's technicians. Jake was commended for his detailed explanation of the issue and for confirming with the customer before proceeding with the repair. Garrett was praised for his effective communication and for carefully locating and replacing a leak in the upstairs plumbing without causing damage. Customers have also appreciated RIVO's fast and friendly service, with one customer noting that Jake was able to repair a water line leak on a weekend in about an hour.
We had RIVO Plumbing install a new sump pump at the end of April, and unfortunately it failed during the big storm this past weekend. Thankfully, they were able to come out during their off hours to get a replacement installed. The new pump was covered under warranty, which we appreciated, and the process to get everything back up and running was fairly smooth. Thank you to Zach and Jake for their help getting things sorted quickly, we were glad to have the issue taken care of without too much hassle.
RIVO recently did a substantial bath upgrade in our house. Nathan provided a clearly detailed estimate complete with manufacturer cut sheets for the equipment to be installed. We went into the project with a great deal of confidence. Bob and Javier completed the project professionally and Bob competently handled unforeseen framing issues that had to be addressed during the install. We are delighted with the installation. We have worked on other projects with RIVO through the last ten years and this installation was typical of their work. Mike & Ramona Allenbaugh
had the pleasure of meeting Alex and another one of Rivos employees today (sorry didnt get your name earlier) very efficent, thorough, friendly, and helpful people I've dealt with. went above and beyond to make sure my issues were resolved!