About DRG Mechanical Inc
DRG Mechanical Inc. is a well-established business known for its reliable and professional services in the HVAC and plumbing sectors, with a solid reputation built over 35 years. The team, including technicians and management, is praised for their quick response times, thoroughness, and honest communication regarding service options. Customers appreciate the courteous nature of the staff, who take the time to explain issues and solutions clearly, often going the extra mile to ensure satisfaction. Many clients have signed up for annual maintenance contracts due to the fair costs and quality of service provided. However, some reviews indicate that experiences may vary. While many customers report positive encounters, including successful resolutions to HVAC issues and excellent customer interactions, others have faced persistent plumbing problems after new installations. In one case, a customer expressed frustration over repeated service calls for unresolved issues, leading to dissatisfaction with the company's follow-up. Overall, DRG Mechanical Inc. remains a go-to choice for many in the tri-state area, valued for their professionalism and expertise, though some customers have experienced challenges with plumbing services.
Quick response to a service call. Same incredibly reliable service for decades. Nate and Jacob were very pleasant and explained what happened with my HVAC system. They were also honest and gave me the pros and cons of each question I asked without trying to push something I did not need. They were thorough and checked my humidifier which was totally calcified, ultraviolet unit, geothermal system and electrical furnace. I signed up for a annual maintenance contract. Very fair costs on anything I need or would like serviced.
DRG has been the GOAT for over 35 years. This is a phenomenal team ranging from the office, technicians to management, is top notch! Will always recommend this company for folks in the tri-state area!
Del did a great job with cleaning furnace, etc. as well as helping with a small plumbing problem I was having.