About Professional Plumbing Service, Inc.
Professional Plumbing Service, Inc. is known for its quick, professional, and courteous service. Customers appreciate the team's expertise, especially with boilers and in-floor heating systems. The technicians are honest, reliable, and provide detailed explanations of their work. Whether addressing issues like toilet flanges or replacing water heaters, they consistently deliver immaculate results and maintain a positive attitude, making them a top choice for all plumbing needs. The company has received positive reviews from customers, who have praised the team's responsiveness, professionalism, and commitment to resolving any issues. One customer noted that the technician, Jerome, was great at scheduling and transparent about the hourly rates, while another customer commended the team, including Nick and Johnathan, for their efficient and respectful work. The company has also demonstrated its dedication to customer satisfaction, with one customer praising the service department for taking ownership of a problem and making it right.
Jerome from Professional Plumbing came to our house to investigate a recurring backup issue we were having in our basement which several sewer companies were unable to get to the bottom of. They ended up finding a toy in the plumbing line that both sewer companies had missed with their cameras. Without their thorough help, it would probably have stayed there for who knows how long continuing to cause issues. Very kind, professional, and thorough service!
They replaced a couple of my old main home shutoff valves for $350 just as Jerome was able to quote from seeing a photo. This was a competitive price compared to others. I really appreciated them not needing to come to my house to give an estimate because that can be hard to schedule with my work.
Tycin had the job done in a couple hours exactly as they estimated and valves work great. He showed up on time, didn't make a mess, answered my questions, and was a nice guy. I would call these guys again for my next job.
So impressed with Professional Plumbing. They do a great job of explaining what they will do fix a problem. Ours was a plugged drain which they took care of and at a fair price. First class business. Highly recommend.