About JCPenney
Reviews for JCPenney
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JCPenney Salon offers a wide variety of products to suit different tastes and budgets. Their prices are considered reasonable, and they carry both fancy and modest items. The business has a high mark for its merchandise. However, there is room for improvement in customer service, as some customers have reported difficulty finding sales associates to assist them. The store's restrooms are also in need of maintenance, and one of the ladies' fitting rooms has been closed for an extended period. On the other hand, some customers have had positive experiences with helpful and friendly staff members, who provide excellent service and contribute to a positive shopping experience. Overall, JCPenney Salon offers a decent shopping experience with some areas for improvement.
I have always been a JCP shopper and bought various items for myself, friends and family. The prices are reasonable and items are both fancy and modest, depending on your taste. I would give JCP a high mark for their merchandise.
There is still a lack of sales associates, i.e. lack of customer service should you need any help. It is just another help-yourself store.
My disappointment is the urgent need in maintaining the restrooms. And why is one of the ladies' fitting rooms closed? It has been closed for a lll-ong time ... years?!?!?
It's nice when going into Penny's knowing you can look farther if they don't have what you want. But it's even nicer when you don't need to walk any further.
I can’t remember her name now but she was in the curtain department and likes horses. She was AMAZING! Very helpful and very friendly! My wife and I adored her! That’s the type of service that keeps you coming back!