PetSmart Doggie Day Camp

Apr 2024

I brought my 6 yr old 17 lb dog in for grooming, I'm new to Iowa & I was told that people are so nice here. When I picked the dog up i held onto their leash because I left mine in the car. Back at the car I saw that the receipt was for $75! I phone to ask about it but hung up after 5 mins & I went in both to return their leash & to ask about what was listed as "Special Handling $10". That person looked over at an older woman at the other register who immediately jumped in as though looking for an argument. Like an old snarling dog she was heavy with nasty attitude and said that he was biting & they needed a second person to hold him. In 6 yrs no groomer had ever complained...read full review

Nov 2023

Clive store has a serious problem with BOOKING ONLINE GROOMING.Twice On two different occasions, I booked online and an hour later they call back and say I booked a time NOT available. How is that? I pick what is on the screen. I'll be goin* somewher else due to in convenience and FRUSTRATION! BOOOOOOO!

May 2022

Scheduled my dog to get groomed through their online reservation option. Arrived and they said they accidentally signed her up for a groomer and she was too big for this particular groomer. She's under 30 pounds which I had selected on the website when making her an appointment. "Best they could do" was offer 25% her grooming at another time. While I waited for them to figure out something, I watched the room and saw how gross the grooming area was kept. Fur everywhere from dogs that were no longer being groomed. An old broom used on the floor then immediately used to wipe off beds the dogs are on during their grooming. Decided to leave and will not be returning.