Executive Cleaners

I brought in a hand stitched and painted comforter with a pet stain. I got a call from a woman who worked there and said she was familiar with this specific type of item. She recommended spot treating the stains, hand wash on gentle and hang dry. I trusted her and I got the comforter back the next day and it was beautiful. A week later my sick dog had another accident on the comforter. I brought it in and said to follow whatever that woman recommended again and wash, not dry clean. Four days later I called. They said it was out being dry cleaned and wouldn’t be done for two more weeks! I said I didn’t want it dry cleaned so get it back and I would take it the way... read full review

Our local nonprofit hosted a dinner for Prostate Cancer Survivors. Since we only have the dinner once a year, the tablecloths needed to be pressed and presentable for the evening. We paid over $200 for 20 tablecloths to be pressed at Crown cleaners on university Avenue. I picked them up on the Monday before the dinner. I had no reason to look at them until 3 PM in the afternoon when we were setting up the tables. The dinner was at 5 PM When I contacted the owner Mary, she said that this is normal . She also stated that it is because of the fabric and that they needed to be folded. Since they are the professionals, I should've been told ahead of time that this was... read full review

When I picked up my shirts 4 of them had damange on the left arm in the same place on all 4 shirts. I took the dsmaged shirts back to speak to them. The manager Elaina was not there and said I would receive a call back in 24 to 48 hours. 2 weeks latter and no call. I called to check on and again the manager was not. A few days later I did get a call with disappointing news that it was a natural accuring damage but not done by them. She was not a nice person and refussed to take any responsibility for the damage. I would recommend NOT to use this company Executive Cleaners that contracts out to Victoria Cleaners. Be aware. Kevin