Geek Squad

Sep 2023

I almost never leave reviews, but I literally had one of the best customer service experiences ever. Shout out to Austin (I believe that was his name). He was soooooo patient with me and very thorough when explaining all the pros and cons there were for each different type of laptops and brands I was interested in and I could tell that he genuinely cared that I got the best quality and best price. I can be very indecisive at times when there's too many factors to consider, but he was very very patient and understanding. So Austin, if you're seeing this, thank you sooooooo much!!!

Jun 2023

Review over due, but wanted to give Brandon from customer service/geek squad a shout out.Very friendly and authentic. Unlike the Honolulu store, who lied that his apple guy got in to a car accident or whatever lie he wanted to come up with to get rid of me.Brandon took the time to hear me out and also showed empathy. Good help is hard to find and Brandon went above and beyond to help me. Even though he was not able to repair my iPhone, I do appreciate his efforts to assist me. He also was able to help me with my gaming mic and made it a smooth transaction . BEST BUY AIEA please recognize Brandon for me and appreciate him for his great service.Much mahalo Brandon!

Jun 2023

I randomly came across Best Buy in a search for card audio/speaker installation. I bought bass speakers, 6"X9"'s, amp, and door speakers. I looked at MANY places to get all of that installed with high prices and no guarantees because I bought my own audio. I'm SO glad I chose Best Buy to do my installation!!! They did an amazing job! I don't have any after pictures because they HID EVERYTHING PERFECTLY!!! They also guarantee their work for LIFE! GREAT SERVICE and PRICES! Have any car audio needs? Go here!!! Trust me.