Planet Fitness

Planet Fitness is a gym with over 2,400 locations and a mobile app. The gym aims to provide "Big Fitness Energy™" to its members. Customers have praised the friendly and helpful team, who assist with memberships and the app. The gym is described as clean and friendly. However, some customers have noted that certain equipment, such as smith machines, require repair, and there are concerns about people misusing the equipment. Management has been commended for addressing customer concerns promptly, with improvements noted since the new manager took responsibility. Customers have expressed excitement for updates, with hopes for more stairmaster machines, updated ab machines, and additional equipment like a seated dip machine. The recent remodel has also received positive feedback, highlighted by the new Cryo Lounge.