Med South Primary Care

Med South Primary Care is a healthcare facility known for its friendly and professional staff. The front desk receptionist, Tee, is praised for her personable demeanor and effort to remember patients by name. However, the practice has faced some challenges with billing and appointment scheduling.

Patients have reported issues with incorrect billing statements, leading to delays and the need to provide proof of payment. The office also struggles with timeliness, as appointments are often over 30 minutes to an hour late due to billing-related problems.

Despite these difficulties, the practice has received positive feedback. Patients appreciate the excellent listening skills of the healthcare providers, such as Jessica Wasson, who make them feel heard. The overall experience at Med South Primary Care is described as pleasant and efficient, with a straightforward process from check-in to completion of services.

While the practice may benefit from improved coordination and training to ensure consistency across all staff members, it is generally viewed as an excellent facility that provides quality care and a positive patient experience.