I had a great experience when I took my cat Pepper for some concerns I was having. The medical team did a great job answering all my questions and make sure my cat was comfortable. This is my second visit to this hospital and I plan to continue taking my pet there.
About Banfield Pet Hospital
Banfield Pet Hospital provides comprehensive care for pets, offering thorough exams, lab work, dental cleanings, X-rays, and surgery. Their veterinarians partner with pet owners to proactively monitor their pets' health and wellness. Patients appreciate the hospital's transparent communication, including upfront cost explanations and treatment options. Many clients have praised the staff for their compassion and caring spirit, especially during difficult times such as the loss of a pet. One reviewer highlighted the excellent service received from Dr. Adrian and her team during a tough situation. Another customer noted the kindness of Heather at the front desk, who offered to see their kitty despite the mix-up with locations. Throughout the process, Heather provided clear explanations, making the experience smooth. The nurse, Marissa, was described as the sweetest and most knowledgeable vet tech, easing the stress of the visit. Overall, Banfield Pet Hospital is committed to providing quality care and support to pets and their owners, making routine visits feel safe, informational, superb, and fun.
Reviews
Receptionist was a little stressed because someone on the phone wasn’t being nice. She could use smile lessons! The tech was very caring, made Bella and me comfortable. Kept me informed of test progress. The vet was very caring and concerned about Bella’s health. He recommended a few things she could use and recommended against getting her yearly pro heart vaccine which I agreed with. We’ll definitely be back.
I had a positive experience except I was not expecting to pay so much for flea & tic prevention medication. The assistant, the Dr & the front desk personnel were extremely nice & customer service oriented. I was actually expecting a negative experience after reading some of the reviews, so I may have gone in with an attitude. I am glad I used my free exam certificate from paws Atlanta. I will go to them for Milo's veterinary necessities. I just hope the cost of the visit was n̈ot included in the cost of the medication. 😁.
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Location
2160 Scenic Highway North, Snellville, GA 30078
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