Ulta Beauty

Mar 2024

I recently had two amazing encounters at this Ulta location The first was with Malaia she assisted me in finding some new products I love but not as costly as my usual. She was knowledgeable on my go to brand and found similar, safe and natural products for me to try.I then got a weave touch up at the in store salon and Terrika M. This was my first time getting and actual style at the salon other then a wash and blow dry and my hair looks amazing! She understood what I needed and executed in a timely and professional manner. My hair is so refreshed and the curls were right. I will definitely be returning for her styling services.

Feb 2024

Poor customer service. There was signs for buy one get one 40% off all nyx products and it didn’t show up at the register. I notified the cashier and she got her manager and I showed the manager a picture of the sign and she told me it was past the window of the promotion. No problem with that, however how hard is it to adjust the price for the one time to accommodate the customer? Then the manager made some comment like “you were almost there though” ??? I’m convinced people get these jobs just to have an opportunity to be sassy and tell people no rather than actually help the customer. Cashier Jessica was sweet though.

Jan 2024

The staff was extremely helpful to helping me find what I needed. They made actual good recommendations based on my needs, not just the most expensive products. Clean and well run store.