About Ulta Beauty
Ulta Beauty is a leading beauty retailer in the US, offering a vast selection of over 25,000 products from 500 brands, including popular names like Tarte, Fenty, and Chanel. Customers appreciate the knowledgeable staff who provide helpful recommendations based on individual needs, often suggesting affordable alternatives rather than the most expensive items. The store is described as clean and well-run, although some customers have noted that it can get messy at times, with merchandise on the floor and some aisles closed off. In addition to cosmetics, Ulta Beauty features a salon that provides services like haircuts, coloring, makeup applications, and brow styling. Customers have praised the salon staff for their professionalism and skill, with particular mentions of hairstylists who listen to client requests and deliver excellent results. Many have expressed satisfaction with their hair transformations, highlighting the stylists' ability to execute styles that match their preferences. Overall, Ulta Beauty is recognized for its extensive product range and attentive service, with some customers noting that the staff's friendliness enhances the experience. Despite some issues with store organization, it remains a go-to destination for beauty enthusiasts.
Had a simple return and the wait was quite long. There were ladies behind the counter laughing and doing nothing meanwhile a sweet lady named Shelley or maybe Shelby (?) was so sweet! She was taking everyone in line and had patience with slow customers and had a great smile. Shelley you carried the experience today thank you!! You rock <3
Store overall was a mess. One aisle was completely closed with carts full of merchandise. Lots of merchandise on the floor in its boxes. But staff was so nice so I don’t think it’s a 5 star nor is it a 1 star. Would probably try it again one more time.
I was sent here on a quest from my girlfriend to retrieve black nail polish and something called “setting powder”. Not knowing at all how to go about finding either successfully, I asked Melissa who greeted me. She was fantastic!!! She led me right to what I needed and verified I had the right items. It’s fair to say that she was my setting powder that day (still clueless about what that does but my girlfriend was happy with my trip)
Thank you Melissa and Ulta!!!