About Top Nails
Top Nails boasts the largest gel color, SNS, and colored-acrylic collections, featuring niche, luxury brands like Valentino and Tony Ly. The interior of the building is nice, clean, and well-kept, and the front desk staff are welcoming and helpful. However, some customers have shared mixed experiences. One customer mentioned a service provider who lacked customer service skills, which affected their overall satisfaction. Another reviewer expressed confusion with their bill, stating they were charged extra for a nail shape they already had, and that prices were not clearly communicated. A different customer noted that during a visit for a friend's wedding, the staff seemed to have attitudes and rushed the wedding party. Despite these concerns, many customers appreciate the quality of the nail services, especially praising Peter for his amazing skills and massages. Some individuals are willing to continue supporting the establishment as long as he is there, highlighting that positive experiences can still be found at Top Nails amidst the challenges with customer service and billing transparency.
The interior of the building is nice, clean, and upkept well. The front desk were welcoming and helpful. The service provider doing my nails lacked customer service skills and turned my 5 to a 3. There’s a lack of active listening and professional communication at this establishment.
Peter was so good with my nails and my feet and my legs. He gives the best massages here top nail. Please check him out. He is absolutely amazing. Not only that he stayed after just to make sure I was happy. Michael is my husband. I am using his Google to give Peter a rating so I am a woman ladies not a man.😄
What a wonderful and relaxing experience during my pedicure!! I showed up close to closing time but Peter took his time with every part of the $65 summer special. This was my second time receiving a pedicure from him and this time was better than the first. I’ll definitely be back and hopefully he’s available. If I could give it 1000 stars I would!