About Tesla
Tesla provides top-notch service and care for its customers. Their team, including the delivery and sales staff, go above and beyond to ensure a great experience. They offer personalized attention, answering questions in detail, and even cater to furry friends with treats and playtime. Tesla prioritizes comfort and safety, with a notable track record of zero heat-related fatalities involving children or pets. The staff is friendly and helpful, making the entire process seamless whether buying a new vehicle or addressing issues. Customers appreciate quick and efficient service, such as remote fixes for vehicle connectivity problems, and flexible options like same-day vehicle pickup. This dedication to excellence has earned the trust and appreciation of its customers.
The whole team has been excellent through ownership of now our 5th Tesla. Service center is exceptional for me. There was one questionable but tricky CT cantirail repair, but was fixed immediately, with loaner 📐, and better than new repair. Very pleased. Easy to do work in lobby while waiting for shorter visits. They always make repairs worth the value you pay and correct any issues post-repair. EXCELLENT value for service cost and Customer service. My survey link expired but wanted to still provide my feedback. Hope I don't cause an influx of people traveling here for service, but I won't be greedy :)
Our first Tesla and we spent a grand total of 14 minutes there. The entire experience was seamless and we have Kat (Cat?) to thank. She is not only SUPER knowledgeable about her product but also a world class ambassador for the company. Thank you!
I cannot express enough how utterly phenomenal the Tesla service team has been! They turned a stressful situation into a seamless experience with their outstanding expertise and dedication. I couldn’t have asked for better support.
A special shoutout to Brandi, who was absolutely amazing! Her patience, knowledge, and genuine care made all the difference. She guided me through every step with such kindness, making me feel completely valued as a customer. Brandi, you’re fantastic!
The entire team was a lifesaver. They handled everything with remarkable skill and attention to detail, ensuring my car was back to perfect condition even in their busy schedule....read full review