About Rose Nails
Rose Nails is a business with many long-term customers, some visiting for over 15 or 20 years. Reviews describe the staff as nice, professional, polite, experienced, and thorough. The salon is noted for being clean and for doing a phenomenal and awesome job, with nails that look great. One specific nail tech is frequently praised for excellent work. However, some customers report issues with service. A common complaint is that technicians sometimes do not listen to specific requests, such as nail length, preferring to do what they think looks better. There are also mentions of overbooking at one station, leading to longer waits and other technicians handling the appointments. Pricing is generally viewed positively, with notes that the salon does not price gouge and offers good value.
The customer services was okay. I just don’t like when people do what they want instead of what you ask. I showed her a picture & told her I wanted my nails exactly like the photo. After she started doing my nails I complained they were too long & she said they would not be long after she shaped them. She continues myNails & they were still too long. I asked her why she didn’t shape them to the length I asked for & she said because it’ll look better long. The picture I showed her they were short & still looked good so I’m confused.. honestly, I asked for them short because of work so for her to do them long bc “It looks better” is absolutely absurd....read full review
I love getting my nails done at I always love you I've been going there ever since the first open over 15 years Kelly does Romeo's and she is the best I'm always happy with her work
I was placed in the pedicure chair to sit for almost a hour. So long the water became cold. After sitting there for that long with no mask and a bearier I was asked about a mask while other customers were there without one. They insisted I but their mask and I refused.