Kay's Tax Service, Inc

We have used Kay's Tax Service for a few years now and she has done a great job for us in years past. However, this year she went off the grid and the last message I got from her was on April 17 (2 days after tax filing) stating that she had filed an extension for us and would get our filing taken care of that weekend. That was the last I have heard from her...despite numerous texts, emails and phone calls (and a voice mail message). Her voice mail has now changed to a message stating that she is only working 2 days per week and only 2 hours per day on those days. I understand tax season is stressful but the lack of communication with her clients is unacceptable,… read full review

Was gave the run around when i was audited & took her 2 months to finally look over my paper work after numerous of emails,voice mails,&even left a note on her door. When we finally meet she looked over my taxes & told me to come back & she would have 2 letters typed up for me & when i came to get the letters for the IRS she hadnt typed anything. She said its possible some fraud was committed & she still didnt do anything. Some ppl just want ur hard earned money. So so sad.