Reviews for Ned Stevens Gutter Cleaning
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Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards
Ratings
Google: 4.2/5
Nextdoor: 28 ❤️
Ned Stevens Gutter Cleaning
4819 Buford Hwy Bldg 1, Norcross
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They have cleaned my gutters twice and done a good job. What I am finding that I don't really like is that despite not having a contract with them I keep getting phone calls, physical mail, and emails telling me my next service is due. It's like in Harry Potter when he kept getting owls sent to him with his Hogwarts letter!! I have no contract! I am not obligated to call for my next service!Edit to add: I have now blocked their number because I'm tired of their calls but just today I got a call from a Restricted number and when I listened to the voicemail it was them calling. They also just texted with a sales promotion this morning and I replied "stop" so we'll see how...read full review
When my gutters were overflowing and causing water to cascade down my exterior wall and into a window, I contacted Ned Stevens. They told me about their prepaid plan for quarterly cleanings and that they could provide next day service to resolve my issue. Of course, I signed up so that I don't have to remember to contact anyone throughout the year. They did a great job cleaning the gutters and my issue was fixed.During cleaning, they identified an issue with one of my gutters being slightly pitched the wrong way. The cost to fix it was relatively affordable. The only issue I had was that the crew accidentally left an opening through which a squirrel had entered and taken...read full review
Signed up for their regular gutter cleaning service. This supposedly included small repairs and notification of anything bigger that might be needed. I was excited to have someone else "looking after" my gutters for me after having basement water issues in the past. Unfortunately, on at least 3 occasions, they came, cleaned, left, and took no notice whatsoever of problems with my downpouts. On one occasion I called them back out -- they did come, and did fix the problem, thus the 2 stars instead of 1. But on another occasion they came, cleaned, left, and when I did a walk-around upon getting home from work and seeing they found "no problems", saw that one downspout...read full review