About Mr Rooter of Norcross
Reviews for Mr Rooter of Norcross
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Mr. Rooter of Norcross is a plumbing company that provides 24/7 customer care and same-day or next-day service calls. These service calls include a thorough safety inspection. Their certified, expert technicians offer a range of services including water heater repair and replacement, sewage line repair and replacement, gas line installation, burst pipe repair and replacement, and clogged drain repair. Customers have praised the company's professionalism and expertise. One customer highlighted the exceptional service received from a technician who went above and beyond to diagnose and resolve a complex plumbing issue, even discovering hidden damage and guiding them through insurance claims. Another customer commended a team of technicians for their thorough, efficient, and professional work on a repiping project.
Jeremy Hathaway from Mr. Rooter is phenomenal! He came to our house to help us locate a water leak in the ceiling. He determined it was a problem with the roof, not the plumbing, but while he was here I asked him to turn up my hot water heater because my showers were luke warm. He discovered our hot water heater was on it's last legs, patiently helped us through the process of finding a new hot water heater that we could afford, and then aided us in applying for and taking out a small loan to pay for it. When he removed our heater to replace it, he discovered our hot water heater had been compromised below the floor line and had damaged a good portion of our floor. Jeremy...read full review
Our two car large garage door malfunctioned and came down on our car as we were parking and was severely damaged to the point where it wouldn’t close. We called Precision overhead door company and they were able to send their technician out same day. He was able to diagnose what happened, measure and order a new door (which matches perfectly) and repaired the damaged door enough to get it closed m/secured. Because our door was a little specialty they had to order it and they said may take up to two weeks to get but they were able to get in two days and they called to come install it and a new WiFi enabled garage door opener.Precision was knowledgeable, professional,...read full review
Jason and Daniel worked a long Saturday to repipe all the polybutylene in my place. They were thorough, quick, professional, and comunicated everything that needed to be done, how it was being done, and showed me that it was done properly. Very glad to have worked with them.