About Queen Air Solutions
Queen Air Solutions is a reliable and customer-oriented HVAC service provider. Despite experiencing a missed appointment during the peak season, the company promptly rescheduled and accommodated the customer's needs. They are praised for their honest advice, lack of upselling, and thorough explanations about the customers' aging units. The company has demonstrated a timely response to emergency situations, even in extreme weather conditions, ensuring the comfort of its clients, including those with special health considerations. Customers have expressed satisfaction with the company's communication, professionalism, and the technicians' willingness to educate them about the repair process. Overall, Queen Air Solutions has earned a positive reputation for its reliable and efficient A/C system repair services.
Home warranty selected Queen Air twice for servicing our unit and we couldn't be happier! While they did miss their appointment time once, it is the high season for HVACs and they fit us in as soon as they could. We appreciate their advice and explanations when it comes to our aging unit. They didn't try to upsell or push for things we don't need. Will definitely call them again in the future, warranty or not.Services: A/C system repair
Had a emergency with A/C unit and in this heat needed a response. Came in a timely manner and made it so could run until next day with part. Have a person with COPD in house it was a blessing.Services: A/C system repair
My home warranty service chose this company to repair my AC. I was a bit worried when I saw the reviews but my experience was quite the contrary. They called me on the first available service day to schedule a time. I asked them if they could come out the same day if possible because my unit wouldn't turn off and they did just that. Called me later when they were on the way. Overall kept great contact. Plus I was very happy that the service technician (my apologies, I'm really bad with names) he took the time to actually explain how the part that broke works and answered my questions. I really appreciate it, thank you! I'm very relieved how smoothly it went.Service: A/C...read full review