Massey Services Pest Control focuses on Pest Prevention rather than traditional pest control methods. Their program aims to keep pests out by addressing the sources and conditions that allow them to enter the home, without relying on indiscriminate pesticide spraying. Customers appreciate the professionalism and helpfulness of their technicians. One technician received praise for providing excellent service and ensuring a positive experience. Despite a scheduling issue, another technician showed kindness and dedication by returning promptly to complete the job. During an annual termite inspection, a technician went above and beyond by fixing loose ductwork, demonstrating a strong commitment to customer care. Many customers have praised the company's quick response, especially during rainy seasons, and the thorough explanations provided by technicians like Logan Brown and Ashley. Overall, Massey Services is known for its effective pest prevention methods and outstanding customer service.
I called the office over a billing issue. I spoke to Melissa, who was amazing. She was very friendly and sympathetic to my issue and concerns. She involved her manager, Susan, and between the two, my issue was resolved within a day! VERY HAPPY with the service these two provided. Highly recommend!
Thank you Matt Swift for coming to my home today and treating my grass. It looks great! You were very friendly and professional. You and your team always go the extra mile, you even took down my empty trash cans.
I also want to give a thank you to your office manager, Cherita for being so friendly and always saying “My pleasure”
Great job Matt and team!
I wanted to take a moment to recognize Matt Hughes from Massey Services for his absolutely outstanding service. He truly went above and beyond in every way.
Matt serviced both the outside and inside of my home and took the time to do a very thorough inspection. He didn’t just do the basics, he paid attention to details and proactively applied extra treatment in areas that needed it, which I really appreciated.
What stood out the most was that he noticed some of my windows were stuck and wouldn’t close properly. Without being asked, he took it upon himself to fix them and make sure everything was fully closed so no critters could get in. That level of care and ownership… read full review
4320 Canton Rd, Marietta, GA 30066
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