About Massey Services Pest Control
Massey Services Pest Control focuses on Pest Prevention rather than traditional pest control methods. Their program aims to keep pests out by addressing the sources and conditions that allow them to enter the home, without relying on indiscriminate pesticide spraying. Customers appreciate the professionalism and helpfulness of their technicians. One technician received praise for providing excellent service and ensuring a positive experience. Despite a scheduling issue, another technician showed kindness and dedication by returning promptly to complete the job. During an annual termite inspection, a technician went above and beyond by fixing loose ductwork, demonstrating a strong commitment to customer care. Many customers have praised the company's quick response, especially during rainy seasons, and the thorough explanations provided by technicians like Logan Brown and Ashley. Overall, Massey Services is known for its effective pest prevention methods and outstanding customer service.
I wanted to take a moment to recognize Matt Hughes from Massey Services for his absolutely outstanding service. He truly went above and beyond in every way.
Matt serviced both the outside and inside of my home and took the time to do a very thorough inspection. He didn’t just do the basics, he paid attention to details and proactively applied extra treatment in areas that needed it, which I really appreciated.
What stood out the most was that he noticed some of my windows were stuck and wouldn’t close properly. Without being asked, he took it upon himself to fix them and make sure everything was fully closed so no critters could get in. That level of...read full review
“Since starting with our new pest control company, Andrew has been an amazing help to our apartment complex. He is extremely patient, understanding, and always takes the time to listen to our concerns. His communication is excellent—he keeps us informed, explains things clearly, and is very transparent about what’s going on and how he plans to address any issues. Andrew has truly gone above and beyond to help us with everything we’ve needed so far. He is definitely one of the best technicians we’ve worked with, and we really appreciate his professionalism and dedication.”
Matt Hughes is fabulous. He has gone above and beyond helping me solve rodent issues in my basement. He completely understands that pride of home and cleanliness of my home are of utmost importance to me. No one else I’ve worked with prior to Matt ever got that. He is professional, kind and efficient. Important to me is that he communicates, shows up when he says he will, and does what he says he will do. In today’s world that’s hard to find. It’s always a pleasure working with Matt and I would highly recommend him to anyone who has the same issues requiring an exterminator.