Cobb-Cherokee Career Center

Jun 2023

This place should have 0 stars. The whole GA Unemployment system should be overhauled and revamped. Florida is far superior and they are right next door. I have been sitting in a non busy waiting room for almost 2 hrs in order to answer a simple time sensitive question which I couldn't respond back to because the voicemail left no direct number or extension to be reached. Not even an email?! Completely unacceptable in 2023. We have technology available and this place uses it in order to lock out the people they serve as in order to not be able to reach an actual human being in a timely matter. Unbelievable.

Jun 2023

I came here for a mandatory unemployment benefits workshop. Instead of driving to Decatur, I came up 75 and peeled off Busbee and Big Shanty in Kennesaw to the Cobb County location. Felt very safe, ample parking, and a nice facility overall. Nobody smiles here. The vibe is not overly encouraging. But there are quality services provided for job seekers and for the most part you can get in and get out. They do a roll call and will talk thru your requirements. There's no cost other than your time. So make the trip and claim your benefits.

Apr 2023

My name is Jaylen Caldwell. This isn't the first place I'd write a review, but I promised that I'd leave a review. That being said: Monica Steward is THE BEST employee in that building. She provides exceptional customer service and is very knowledgeable in every aspect of her job. She is the monument of customer service and things will always get done when they're in her hands. Somebody give this woman a raise!