About 1st Choice Heating & Air
1st Choice Heating & Air is a locally owned and operated HVAC company with over 25 years of experience. They provide excellent service, installing new units quickly and efficiently, and even offer shoe covers for home visits. Their knowledgeable staff is friendly and professional, and the company responds promptly to customer concerns, even outside of regular business hours. The installation process is thorough, with installers explaining their work and answering questions. The technicians are competent, honest, and hardworking, making them a reliable choice for any HVAC needs. Customers praise their punctuality, affordability, and great customer service from the office to the technician. The team consistently shows up on time, demonstrates professionalism, and explains issues clearly. Many clients have used their services multiple times and highly recommend them for their top-notch work and friendly attitude. Customers often note how quickly issues are identified and fixed, with technicians like Garrett and Hunter arriving on time and resolving problems efficiently. The staff’s friendly, professional attitude and clear explanations make working with 1st Choice Heating & Air a positive experience.
Back from vacation to find AC not working. Michael Tidwell came after hours and repaired in the dark and rain. Michael, you are a vital member of the Jones Co community and my family and you are my HERO!
The 1st Choice team is very professional an on target with their diagnosis and assessments. They provide good recommendations on repair or replace that make sense. I really appreciate finding this group to assist with my HVAC needs.
Highly recommend! They were out to my house within 1.5 hrs of calling on a weekend and got me back running. The service rep was very professional, knowledgeable, and polite. The price was very reasonable! Will use again.