Electricians near Jackson

“Bear with me as this review is a bit long-winded, but I need to include some background in my review. Should you not read my review to the end, up front let me say that Wes, owner of Eagle Eye Electric, is a licensed master electrician with over a decade of experience, is very safety-minded in how he approaches his work, provides top-notch service, is patient and takes the time answer questions and explain what he's doing, is friendly and courteous, and charges a very fair price. On June 14, 2021 the outside disconnect (breaker box) and surge protector to my air conditioning unit exploded. I called the big name company who installed the surge protector for the air conditioning unit to come out and repair the damage. The big name company sent one of their HVAC technicians out the following day, June 15, 2021. He replaced the outside disconnect (breaker box). However, the new surge protector caused the disconnec (breaker box) to give off sparks when the AC switch in the inside disconnect (breaker box) was flipped on, so I switched it back off. The HVAC technician told me he wasn't an electrician and knew just enough to work on HVAC systems. He recommended having a electrician come out and install a whole house surge protector and also check his work (the HVAC technician's) while he was here. On the spot I called Wes, owner of Eagle Eye Electric, to see how soon he could come out and install a whole house surge protector. Wes has done electrical work for me in the past, so it was a no-brainer on who to call. Wes was busy when I called, but he took the time to speak with the HVAC technician and give him some advice/recommendations on how to stop the sparking. I'm not an electrician, so I didn't understand everything Wes told the HVAC technician to try. The HVAC technician ultimately disconnected the surge protector. When the AC switch on the inside disconnect (breaker box) flipped back on the air conditioning unit started running. Wes said he could come out the afternoon of June 16, 2021. I told him that was fine. He surprised me the next morning when he called a little after 8 a.m. and said he could be here about 9 a.m. Wes checked out the HVAC technician's work. He couldn't believe that the big name company's HVAC technician had incorrectly installed the new AC disconnect (breaker box) on June 15. 2021. He made a point of including a comment on his invoice so I would know what to tell the big name company when I called them about the quality of the work their HVAC technican had done (didn't wrap the ends of the electrical wires from the house with tape; connected the electrical wire from the house through the side of the disconnect (breaker box) - it should have been installed from the back. Had the o be doHVAC technician properly connected the electrical wires from the house through back the back of the disconnect (breaker box), he should of also added a connector (bushing) to keep the wires from touching the disconnect (breaker box). As it was he didn't do that for the elecrical wires connected through the side of the disconnect (breaker box). Wes also took the time to look at the fried diconnect (breaker box) and surge protector, which had melted onto the side of the disconnect. He could tell from the wires leading from the surge protector, that the way the surge protector had been originally installed in 2015 had been a code violation. The fried disconnect (breaker box) wasn't made to be double tapped, which is what had been done when the surge protector was installed. I'm lucky that the disconnect (break box) and surge protector hadn't exploded sooner, and possibly have burned my house down. Since the surge protector the HVAC technician tried to install didn't work, he said I'd have to call the big name company to have the charge for the device refunded to me. I didn't have a chance to do that until Wes had been here, done what needed to be done, and had left. I called the big name company about 11:30 a.m. I explained what had happened. Je“

“I would highly recommend doing business with this company. Very knowledgeable and informative.“

“I called about a possible outlet issue and went to voicemail. Chris called right back in 10 minutes. I explained my possible issue and he spoke to me for about 30 minutes of what was most likely happening. I learned so much on that call and I am so thankful for the lesson. I am going to see what happens over the weekend and he was so understanding. He said to give him a call whenever. Also, it is Easter weekend and he still advised me to call him if I need him to come out. Thank you so much!!!“