Ulta Beauty

Name: Ulta Beauty
Address: 5220 Jimmy Lee Smith Parkway, Hiram, Georgia, 30141, US
Telephone: (678) 424-5450
Rating: 3.7

3.7 137 reviews

Cosmetics, Cosmetics & Beauty Supply, Skin Care

5220 Jimmy Lee Smith Parkway, Hiram, GA 30141

(678) 424-5450

Overall rating

3.7

out of 5

137 reviews

5 star 58%

4 star 8%

3 star 5%

2 star 4%

1 star 25%

About Ulta Beauty

Ulta Beauty is a large retailer offering a wide variety of cosmetics, fragrance, and beauty products from numerous brands. Shoppers can find well-known names like Tarte, Fenty, and CHANEL, as well as exclusive products like Kylie Cosmetics and Olaplex. The store also emphasizes "Conscious Beauty" options, featuring products that are vegan, use clean ingredients, are cruelty-free, or have sustainable packaging.

In addition to retail, Ulta Beauty has a salon offering hair, skin, makeup, and brow services. Customers have praised the salon stylists for their skill and dedication to customer satisfaction. Many reviewers highlight staff members like Rachel, who is known for her patience and extensive knowledge, helping customers find the right products. Others mention Ms. Kat, who provided exceptional service in matching foundations and concealers, creating trust and restoring confidence in shopping at Ulta. The staff are described as very helpful and friendly, with some noting that the staff takes time to walk customers through products and color match. However, some have found the salon pricing confusing and noted that more staff assistance is needed during busy times. Overall, customers feel welcomed and supported during their visits.

Reviews

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Apr 2026

5.0

I just want to shout out Maddy with the Hair Salon and Rachel, the manager. They were amazing!!

Long story some what short, I had gone to another Ulta Salon about an hour away for a hair cut and full dye… and it ended in a choppy and not even the correct color (it’s like she dyed my hair the same shade I came in with). I wish I had a before and after picture of that for proof. I was honestly so devastated I was never going to shop at another Ulta ever again. However, Rachel the manager helped me out immediately!! She could’ve and 100% had every right to tell me “Hey I’m on my break you’re going to have to wait til after I’m done” however, she helped me,… read full review

Sep 2025

5.0

My daughters and I had the great pleasure of meeting and working with Kemia. She was so professional, nice and helped match all three of us for makeup foundation, concealer and more. I loved her personality and how great she was. She definitely made the experience so enjoyable! Thanks love for all your help today, you definitely brightened my daughter’s day with all your expertise and help!

Sep 2024

5.0

I went into this location needing tons of help and Rachel helped me and was so patient. She has so much knowledge and really addressed all my questions and concerns. I left the store purchasing the babyliss blow dryer. 10/10 recommend going to this location just for her! She’s amazing

All 140 reviews