About The Pool Butler
The Pool Butler is a premium choice for all inground pool needs, dedicated to customer satisfaction and ensuring that pools remain a source of joy and relaxation throughout the year. Their team of experienced professionals delivers top-notch service for both residential and commercial properties, catering to unique requirements with care and precision. The Pool Butler's ongoing pool maintenance services guarantee that pools stay in pristine condition, allowing customers to enjoy crystal-clear waters without worries. Many customers have been impressed by their experiences, praising the company's attention to detail, knowledge, and overall quality of customer service. One customer expressed gratitude for Wade, who has been wonderful at maintaining their pool in pristine condition. Wade is described as courteous and extremely knowledgeable, making a positive impact with his consistent service. Another customer appreciated Wade's care for their pool, noting that he calls if anything is off, demonstrating his hard work and dedication to getting to know his customers. The Pool Butler has transformed many pools, with customers noting the amazing work done. Wade, as the weekly pool technician, has been recognized for being detailed and clear, showing that he enjoys what he does. Another long-time client highlighted the responsive service from The Pool Butler over the last two summers. They praised the company for getting their pool from ick to pristine in less than 48 hours. They have the monthly maintenance service, which includes chemicals, ensuring a beautiful pool all summer. When the customer called about algae issues, they received a prompt follow-up from "Maddie the Magician," who went above and beyond to check on their pool needs. Within less than 48 hours, they had a pristine pool to enjoy, reinforcing their belief that The Pool Butler is the best choice for pool issues.
Pool butler did a FANTASTIC job on a complete renovation of my pool!!!! Always showed up when they scheduled and worked so hard to get my pool ready for the summer. Excellent job, great customer service!!!!!!!!
I used Pool Butler to winterize my Pool. My normal Pool provider was booked and referred me to use them. My Pool opening was scheduled for yesterday, but once the cover was removed we realize there was not enough chemicals used during the winterizing, the liner was not screwed in tight enough, and the water was not below the jets. Also the Vinyl liner is ripping away from surfacing due to coercion LSI/unproperly winterized pool, which is shown in the below pictures. The water was completely black, instead of the normal green to yellow color. The 1st picture shows the cover 1st being removed, the 3rd shows after 12 bags of shock was used. So I got my Pool guy to call in with me and the lady Kimberly was helpful and provided me with the email address so I could send in pictures, and I was to received a call back from the service manager. I never received a call so I called back in this morning, and I was transferred to service manager Steven. Steven tells me they are not at fault and that it is normal to have yellow/green color water, but I reminded him the water was black and not the mentioned colors. He said he would call me back around 2pm today after he speaks with the owner of the company, but still no call. It is very disheartening to say the least because I heard such good things about this company. Hopefully they will do the right thing and correct the issue. As of right now, I would not refer them to anyone.
We bought a home they serviced. We kept calling and calling to continue service in our name. They kept saying they'd call me back and never did. Then said someone was supposed to come late Monday. Never did . Then finally call back 4 days later and she was very rude and snippy. After 2 weeks of this I finally gave up and will never recommend them to anyone