Reviews for Owens Well & Pump LLC
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
I called with an issue expecting at least a day to a week wait time until someone could come out. Jarrod said he would be out two hours later and was here right on time. He gave my a prompt, itemized quote and once accepted, he started right then on the job. An hour later, my water pressure was fixed. There is a five year warranty on the work and he provides his personal cell number. His magnet is now on my fridge. He even called later in the afternoon to ensure everything was still working as it should.Very professional and responsive. I will be calling again if I ever need any work done on my well.Service: Pump repairs & installation
We have been using Owens Well service for over 15 years now and they do a great job and stand behind their work. Some folks in reviews complained about their pricing on some major tank parts but the reality is that while maybe some other competitors can always undercut and try to use cheaper well parts and products I have never once had a problem with Owen's standing behind the products they sold me when any issues arose so I'm okay with that and we are not not too cheap to pay for quality service and products. I'm not gonna worry about what percentage of a price difference there is when my well is down anyway. As far as returning calls complaints we noticed many years...read full review
I have given them my service for 18 years. He came out in December right before Christmas on a rainy Sunday. He replaced my tank and pressure switch. Everything works great but he charged me $710.00He admitted that he was the Most Expensive and declared himself to be the best. After calling around and speaking to other Professionals, they told me that he ripped me a new one charging me that much. I was truly at his mercy because he came back to finish the repair so late in the evening. I trusted him and didn't want to believe that he would do anything like this to a loyal customer. Luckily I have found better people to do business with.