Hawks Troop Medical Clinic

Aug 2023

I've had two experiences here. The first time they threw some pills at me and told me to go away. The second time, optometry waited until my appointment time and refused to see me, because they're evidently not required to provide an eye exam.

Oct 2022

I have needed medical treatment for months and have not been able to make an appointment. The woman on the appointment line repeats “I have no appointments for this provider at this time” and becomes rude and agitated when I ask what that means or when one is available.

Jul 2022

I would give it zero stars if I could. Rude staff. Felt I wasn’t being listened to because of my rank, and rude comments were made so I switched my PCM. Coincidentally, my health records were “lost” with the system change- and this new PCM is no help either. She said she needed documentation to extend my profile. So I have a letter from a specialist to not take me off my profile at this time and now I get no response from anyone. They don’t take the time to listen to what the soldier is going through and they act like I’m lying. I was assigned a case manager at hawks and they don’t even answer. Next step is Ice complaint.