Top Nails offers nail services including manicures and pedicures. Clients report that the quality of the nail work is excellent, with some describing their nails as the best they've ever had. However, customer service has been noted as an area for improvement, with some customers feeling unwelcomed upon arrival and experiencing long wait times. Despite this, the technicians are praised for their skill and attention to detail, even when working past closing time.
When I first walked in, I did not feel welcomed at all, and until about an hour and a half of waiting I got put into a chair and then the staff started to talk to me; that’s where the customer service began.. not when I first walked into the door. I waited about 3 hours just to get my nails done, but it was the holidays and they only had one person doing nails so that was expected. When my nails were done, they turned out better than any other set I have ever gotten. I would say the customer service needs to be worked on, but the lady that did my nails did a fantastic job, even though I was there past closing time she didn’t rush them. I gave four stars for the customer… read full review
When I first walked in, I did not feel welcomed at all, and until about an hour and a half of waiting I got put into a chair and then the staff started to talk to me; that’s where the customer service began.. not when I first walked into the door. I waited about 3 hours just to get my nails done, but it was the holidays and they only had one person doing nails so that was expected. When my nails were done, they turned out better than any other set I have ever gotten. I would say the customer service needs to be worked on, but the lady that did my nails did a fantastic job, even though I was there past closing time she didn’t rush them. I gave four stars for the customer service NOT starting as soon as I walked into the door.
Nancy did an AMAZING job on my pedicure!! My fill in was also amazing however didn’t catch the nice ladies name. I will definitely be coming back. Loved the environmentServices: Manicure
Monday 11AM - 6:30PM
Tuesday 11AM - 6:30PM
Wednesday 11AM - 6:30PM
Thursday 11AM - 6:30PM
Friday 11AM - 7PM
Saturday 11AM - 7PM
Sunday Closed
120 N Lee St, Forsyth, GA 31029
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