About Apria Healthcare
Apria Healthcare is a leading provider of home respiratory services and medical equipment, including oxygen therapy, sleep apnea treatment, and wound therapy. With over 300 locations across the United States, Apria serves more than 1.8 million patients each year, focusing on comprehensive care and support. Customers frequently highlight the exceptional service provided by Apria staff. One reviewer noted the outstanding assistance from a technician named James, who ensured that all necessary equipment was delivered in a single visit and offered clear instructions for setup. Another customer emphasized the kindness and helpfulness of the staff, appreciating the detailed communication throughout the process. However, some experiences have included challenges with miscommunication regarding equipment orders. A reviewer praised a representative named Patrick for his understanding and proactive approach in resolving issues, going above and beyond to ensure timely updates and service. Despite initial frustrations, the customer ultimately felt grateful for the resolution and the personal attention received. Additionally, technician Toriano was recognized for his thoroughness and respectfulness during equipment installation, earning praise as one of the best service providers encountered. Overall, Apria Healthcare is noted for its commitment to patient care, with staff members who strive to make each patient's experience as smooth and positive as possible.
After a bad start with Apria, I'm assuming due to staffing shortages, their service has improved 100%. They are always on time, always friendly, and always have what I need! Faulty equipment has been replaced in a timely manner and without any drama at all. Good folks.
James was absolutely terrific! The order seemed incomplete. James took initiative to call his supervisor and make sure we got everything my son needed for his oxygen set up all in one visit. Then, he allowed me to video the set up and operation so I was sure not to miss any instructions. Thank you, James, for being amazing!!! The treatment worked and it is because of you!
I had a great experience at Apria. Everyone was extremely kind and helpful. The instruction I received was clear and easy to follow. They want to make sure your treatment goes well.