About Neighborhood Cleaners
Neighborhood Cleaners is known for its friendly and efficient customer service. The staff is willing to help with last-minute requests, such as stain removal on dry-clean-only dresses, and they do an excellent job cleaning and spot cleaning garments. Customers appreciate the kindness and professionalism of the team, which goes above and beyond, even offering free laundry services in special situations. The owners are responsive and helpful; one owner, Mr. Bill, was able to resolve issues quickly and professionally after some initial concerns with management. Overall, Neighborhood Cleaners is a reliable and caring business that provides quality cleaning services and good customer support, making it a trusted choice for many.
I can’t say enough good things about the customer service I received at Neighborhood Cleaners. I was in town for a wedding and spilled something on the front of my dress, which was dry clean only. I called multiple dry cleaning companies closer to my hotel who refused to help me and said they do not do last minute dry cleaning or spot cleaning. I luckily called neighborhood cleaners and they were willing to get the stain out for me last minute the day before the wedding. They were friendly, efficient, and did an incredible job spot cleaning my dress.
My line crews and I are from Michigan and we finished restoring electrical service to Georgia Power customers yesterday afternoon then, stayed in Lake Oconee for a day while Hurricane Milton battered Floridians. We used this time to decompress and prepare to reengage in Sarasota tomorrow morning. The fine folks at Neighborhood Cleaners took care of our laundry for us free of charge and did so with smiles on their faces. Thank you so much for helping us to help others; we appreciate you very much.
Update, 5/16/24. I finally was able to speak with Mr. Bill, an owner and got my problem solved. I would suggest you ask for Mr. Bill if you ever have any problems, He was very professional speaking to me on the phone and solved my issues. I have since given his business a 4 star instead of a 1 star. Hopefully he will check his management and make sure she doesn't make those unprofessional choices as she made with me.
5/15/2024 -So the head person, whom has no name just hung up on me in a phone converation cause I asked for the owners name. What a piss poor management skills this person has none of. I will find out whom the owner is and if they keep people like this...read full review