Sharper Vision

Jun 2023

No follow up on an order that has now been on going for 3 months. I ordered a replacement pair of glasses for my husbands glasses which we paid extra to receive extra coverage for damage or broken glasses. I requested new pair to replace broken pair 3 months ago now and still absolutely nothing. Ever since Dr. Gotlieb left and this practice was bought out the service has gone way down hill. Called for the 6th time today to check on where my husbands glasses are? On hold currently for 20 minutes while they are “checking” on status. This is crazy. I would recommend going elsewhere for reliable service.

May 2023

it took me almost eight weeks to get my glasses, going on 3 months for my wife's glasses. Perfect ex of how not to do business. They should take down the sign they have posted about quality in their office.

Nov 2020

They are now under new management and Julie was able to help me get everything sorted out. I feel confident they won't continue having issues like this in the future. Thanks, Julie!